Faultify- an Issue Tracking Application using Spring MVC

Abstract

While some major software development businesses utilize a bug-tracking tool to keep track of flaws, others rely on email and shared lists, which can be error-prone and lead to the neglect of less serious issues. To track issues in a product, solution, or application, a bug-tracking system—also called a defect tracking system—can be the best option. It allows individuals or groups of developers to effectively monitor outstanding bugs and increase productivity and accountability by providing a documented workflow and positive feedback for good performance. A software programme used to handle and keep track of issues or problems inside an organisation is called an issue-tracking application. The goal of this project is to create an application for recording issues that can be used to keep track of and handle problems across several departments. Users will be able to report issues, assign them to certain teams or people, and follow their progress until they are fixed using the programme. A user-friendly interface that can be accessed and utilised by various organisation stakeholders will be designed and developed as part of the project. Overall, it is anticipated that the programme would boost team communication, accelerate organisational efficiency, and expedite the problem-solving process. Users will be able to prioritise issues, add comments and attachments, and produce reports for tracking and analysing trends using the issue tracking application's other capabilities. A reliable and safe architecture that guarantees data privacy and security will be used to build the application. In order to make sure that the application satisfies each department's unique needs and expectations, the project will include working with stakeholders from several departments. In the end, the issue tracking application will be a useful tool for organisations to monitor internal concerns, quickly address them, and enhance performance. The issue tracking application will go through extensive testing and quality assurance procedures before being released to make sure it is efficient. The program will also be made to be versatile, scalable, and adjustable so that businesses may adapt it to their own requirements. A committed group of developers and project managers who will collaborate closely with stakeholders during the development process will be needed for the project. Overall, by expediting the problem-resolution process, the issue tracking application project has the potential to greatly increase organizational efficiency and productivity.