Please use this identifier to cite or link to this item:
http://ir.juit.ac.in:8080/jspui/jspui/handle/123456789/10222| Title: | Ticketing Tool |
| Authors: | Aryaman Sharma, Abhilasha [Guided by] |
| Keywords: | Ticketing tool application Cloud database Shivalik Small Finance Bank Anti-Money Laundering |
| Issue Date: | 2023 |
| Publisher: | Jaypee University of Information Technology, Solan, H.P. |
| Abstract: | The SSFB Helpdesk Ticketing Tool is a software application developed by Shivalik Small Finance Bank (SSFB) to manage and track customer service requests. The tool is based on Microsoft Power Apps and offers a range of features including ticket creation, assignment, tracking, and reporting. The objective of the tool is to improve customer satisfaction by providing timely and efficient support while streamlining operations and reducing costs for the bank. |
| Description: | Enrollment No. 191253 |
| URI: | http://ir.juit.ac.in:8080/jspui/jspui/handle/123456789/10222 |
| Appears in Collections: | B.Tech. Project Reports |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Ticketing Tool.pdf | 2.16 MB | Adobe PDF | View/Open |
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